Contact support
Email help@rupeerolling.com and use “Account Deletion Request” as the subject.
Identify your account
Include your Google Play Games Player ID or the email address registered with Rupee Rolling. Do not send your password, one-time codes, or payment information.
Complete verification
We may ask for reasonable information to verify that you control the account. After successful verification, we will process the deletion.
Data that will be deleted
Where applicable, we will delete account information and associated online game data stored by Rupee Rolling, including linked profile information, cloud progress, and service records that are not required to be retained.
Data that may be retained
Certain limited information may be retained where required by law or for legitimate security, fraud-prevention, dispute, or compliance purposes. Retained data will be protected, restricted to those purposes, and deleted when the applicable retention period expires.
Guest and third-party data
- Guest progress stored only on your device can be removed by clearing Rupee Rolling’s app data or uninstalling the app.
- This request deletes data controlled by Rupee Rolling. It does not delete your Google Account or Google Play Games profile, which you manage through Google.
Processing time
Verified account deletion requests will be processed within 30 days. We will contact you if additional verification or a legally permitted extension is required.
For your protection, never include passwords, authentication codes, payment-card details, or sensitive documents in your initial email.